[{"id":50827362340,"handle":"artwork","title":"Artwork","updated_at":"2021-01-08T18:20:02+11:00","body_html":"\u003cp\u003eArtwork is made to order and has a production lead time of 6 - 8 weeks. \u003cspan\u003eIf your order is time sensitive, \u003c\/span\u003e\u003ca href=\"mailto:enquiries@bonnieandneil.com.au\" title=\"Archive Collection Order - Urgent Request\" target=\"_blank\"\u003eplease let us know\u003c\/a\u003e\u003cspan\u003e and we will do our best to accommodate you depending on our current production schedule. \u003cstrong data-mce-fragment=\"1\"\u003e \u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong data-mce-fragment=\"1\"\u003eArtwork orders received between 1 November and 24 December 2020 will be shipped w\/c 1 February 2021.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e","published_at":"2019-05-15T16:40:55+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"type","relation":"equals","condition":"Artwork"}],"published_scope":"web"},{"id":183072063621,"handle":"bee","title":"Bee","updated_at":"2021-01-23T16:30:09+11:00","body_html":"","published_at":"2020-04-08T20:08:36+10:00","sort_order":"best-selling","template_suffix":"","published_scope":"web"},{"id":55014883364,"handle":"latest-collections","title":"Latest \u0026 Favourites Collections","updated_at":"2021-01-24T08:45:17+11:00","body_html":"","published_at":"2019-07-17T21:23:28+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"Latest"}],"published_scope":"web"},{"id":229588304025,"handle":"shop","title":"Shop","updated_at":"2021-01-24T08:45:17+11:00","body_html":"","published_at":"2020-10-23T19:22:34+11:00","sort_order":"alpha-asc","template_suffix":"","disjunctive":true,"rules":[{"column":"type","relation":"equals","condition":"Aprons"},{"column":"type","relation":"equals","condition":"Artwork"},{"column":"type","relation":"equals","condition":"Bath Mats"},{"column":"type","relation":"equals","condition":"Bean Bags"},{"column":"type","relation":"equals","condition":"Candles"},{"column":"type","relation":"equals","condition":"Cushions"},{"column":"type","relation":"equals","condition":"Door Mats"},{"column":"type","relation":"equals","condition":"Face Masks"},{"column":"type","relation":"equals","condition":"Glassware"},{"column":"type","relation":"equals","condition":"Greeting Cards"},{"column":"type","relation":"equals","condition":"Napkins"},{"column":"type","relation":"equals","condition":"Ottomans"},{"column":"type","relation":"equals","condition":"Side Tables"},{"column":"type","relation":"equals","condition":"Table Runners"},{"column":"type","relation":"equals","condition":"Tablecloths"},{"column":"type","relation":"equals","condition":"Tea Towels"},{"column":"type","relation":"equals","condition":"Throws"},{"column":"type","relation":"equals","condition":"Tote Bags"},{"column":"type","relation":"equals","condition":"Trays"},{"column":"type","relation":"equals","condition":"Vases"},{"column":"type","relation":"equals","condition":"Vinyl Rugs"},{"column":"type","relation":"equals","condition":"Wallpaper"}],"published_scope":"web"},{"id":205492682905,"handle":"stretched-canvas-art","title":"Stretched Canvas Art","updated_at":"2020-12-26T20:00:07+11:00","body_html":"\u003cmeta charset=\"utf-8\"\u003e\u003cspan data-mce-fragment=\"1\"\u003eArtwork is made to order and has a production lead time of 6 - 8 weeks. \u003c\/span\u003e\u003cspan data-mce-fragment=\"1\"\u003eIf your order is time sensitive, \u003c\/span\u003e\u003ca href=\"mailto:enquiries@bonnieandneil.com.au\" title=\"Archive Collection Order - Urgent Request\" data-mce-fragment=\"1\" data-mce-href=\"mailto:enquiries@bonnieandneil.com.au\" target=\"_blank\"\u003eplease let us know\u003c\/a\u003e\u003cspan data-mce-fragment=\"1\"\u003e and we will do our best to accommodate you depending on our current production schedule.\u003c\/span\u003e","published_at":"2020-07-07T19:41:25+10:00","sort_order":"best-selling","template_suffix":"","disjunctive":false,"rules":[{"column":"tag","relation":"equals","condition":"Category_Stretched Canvas"}],"published_scope":"web"}]
Complete the 'return or exchange' form sent to you
Send the completed form and the item back to:
Bonnie and Neil, 62 Plateau Rd, Reservoir 3073
Please note that all sale items are final sale and cannot be returned or exchanged unless faulty or damaged.
Faulty or Damaged Goods
We take great pride in the quality and craftsmanship of our products so we carefully inspect your order prior to shipment. Please inspect your order on receipt and notify us of any fault or damage as soon as possible. Once we have received your damaged or faulty goods we will arrange a replacement or a refund.
Change of Mind
While we hope you're happy with your purchase, sometimes it might not look right in its new home so its no problem to exchange it for something else of the same value. If the product you want to exchange it for is of greater value we can send you an invoice for the difference. Please note that we don't offer refunds if you change your mind.
Please ensure you choose a trackable delivery method for your return, Bonnie and Neil will not be accountable for any lost or stolen packages.
Cushions
Linen
Turn cover inside out and wash separately on cool gentle cycle or hand wash. Do not soak, bleach, dry clean or tumble dry. Iron on reserve while slightly damp.
Cotton Velveteen
Delicate fabric, handle with care. Dryclean only.
Door Mats
Scrape off any visible dirt and debris. Hang the doormat outside and beat it using a broom handle or a similar implement. Use a stiff-bristled brush to clean off any remaining dirt particles.
Tablecloths, Table Runners, Tea Towels, Napkins
Wash separately on cool gentle cycle or hand wash. Do not soak, bleach, dry clean or tumble dry. Iron on reserve while slightly damp.
Vases
Hand wash only, not suitable for dishwasher. Do not soak or clean with abrasive cleaner. To clean, wipe with a soft damp cloth.
Vinyl Rugs
Our Vinyl Rugs are certified non-slip and durable in high traffic areas but they are not indestructible. Use reasonable care and caution on this product.
To clean, dust and/or mop the surface to ensure all loose dirt is removed. Wipe down with a damp cloth. For a really stubborn job try diluted hand soap and rinse thoroughly after washing.
Don't use dish soap, harsh chemicals or abrasives which will wear off the finish and colours of the vinyl.
Be careful when wearing high heeled shoes and apply felt pads to furniture legs to avoid damage. Clean up spills as soon as they occur to prevent staining.
For outdoor use, allow underside to dry after rain or wet weather conditions to prevent mildew.
Maison Balzac
Glassware
These pieces are heat resistant and dishwasher safe although hand washing is recommended.
Perfumed Candles
Place candle on a stable, heat resistant surface, away from draught and curtains. Keep out of reach of children and pets, trim the black end of the wick before each use, do not move once lit, never leave your burning candle unattended and be careful the glass may become very hot!
Volute Candles
Always place candles on a heatproof, non-flammable base away from draughts. Trim wick to 5mm before each use, and blow out candle before flame reaches 2cm from base. Do not burn for more than 2 hours at a time. Never leave a burning candle unattended. Not for outdoor use.