Due to our ongoing expansion we have some exciting new opportunities based in our Melbourne studio.  Our workplace is positive, upbeat and fast-paced, so these roles offer challenges and diversity for the right candidates.

Please note we have a few four-legged team members so please don't apply if you're not dog-friendly!

Customer Service Assistant

We are seeking an experienced Customer Service Assistant to join our positive, upbeat and fast-paced workplace commencing immediately. This is a part time role working 3-4 days per week.

The successful candidate will: 

  • Have previous experience working in a retail, administrative or customer support role
  • Have great time management skills with a desire to work hard
  • Work well independently but also part of a small team environment
  • Be adaptable and able to think on their feet within a changing work environment
  • Have strong attention to detail and problem-solving skills
  • Be a clear and concise communicator both written and verbally
  • Have outstanding administrative and organisational skills
  • Be computer literate with a keen interest to learn new programs
  • Have a positive, can-do attitude
  • Be reliable and punctual

 Reporting to the studio management team, key tasks for this role include:

  • Providing excellent customer service to our retail, wholesale and trade customers while multi-tasking across multiple systems and processes
  • Handling general enquiries, complaints, returns and exchanges for retail, wholesale and trade customers
  • Building relationships with wholesale and trade customers via phone and email
  • Generating, collating and packing wholesale orders
  • Supporting the studio team by picking, packing and shipping online orders
  • Liaising with team members to solve customer issues
  • Supporting the team with projects as required including seasonal sales, photo shoots, trade shows and wholesale events
  • General administrative duties
  • Daily activities that help achieve a clean and safe workplace.

If you would like to join our team, please email your resume to lee@bonnieandneil.com.au. Please note that only successful applicants will be contacted.

Studio Assistant

We are seeking a studio assistant to join our positive, upbeat and fast-paced workplace commencing immediately. This is a part time role working 2-3 days per week.
 
The successful candidate will:

  • Have a positive, can-do attitude
  • Be self-motivated and a good problem solver 
  • Work well both autonomously and in a team environment
  • Be a tidy worker, punctual and reliable
  • Be adaptable and able work on a variety of tasks

Reporting to the studio management team, key tasks for this role include: 

  • Supporting the print team with post-print processes
  • Collating and packing wholesale orders
  • Picking, packing and shipping online orders
  • Liaising with team members to solve customer issues
  • Supporting the team with projects as required including seasonal sales, photo shoots, trade shows and wholesale events
  • Daily activities that help achieve a clean and safe workplace 

If you would like to join our team, please email your resume to lee@bonnieandneil.com.au. Please note that only successful applicants will be contacted.