Join Our Team
Due to our ongoing expansion we have some exciting new opportunities based in our Melbourne studio. Our workplace is positive, upbeat and fast-paced, so these roles offer challenges and diversity for the right candidates.
Please note we have a few four-legged team members so please don't apply if you're not dog-friendly!
Customer Service Assistant
We are seeking an experienced Customer Service Assistant to join our positive, upbeat and fast-paced workplace commencing immediately. This is a part time role working 3-4 days per week.
The successful candidate will:
- Have previous experience working in a retail, administrative or customer support role
- Have great time management skills with a desire to work hard
- Work well independently but also part of a small team environment
- Be adaptable and able to think on their feet within a changing work environment
- Have strong attention to detail and problem-solving skills
- Be a clear and concise communicator both written and verbally
- Have outstanding administrative and organisational skills
- Be computer literate with a keen interest to learn new programs
- Have a positive, can-do attitude
- Be reliable and punctual
Reporting to the studio management team, key tasks for this role include:
- Providing excellent customer service to our retail, wholesale and trade customers while multi-tasking across multiple systems and processes
- Handling general enquiries, complaints, returns and exchanges for retail, wholesale and trade customers
- Building relationships with wholesale and trade customers via phone and email
- Generating, collating and packing wholesale orders
- Supporting the studio team by picking, packing and shipping online orders
- Liaising with team members to solve customer issues
- Supporting the team with projects as required including seasonal sales, photo shoots, trade shows and wholesale events
- General administrative duties
- Daily activities that help achieve a clean and safe workplace.
If you would like to join our team, please email your resume to lee@bonnieandneil.com.au. Please note that only successful applicants will be contacted.
Studio Assistant
We are seeking a studio assistant to join our positive, upbeat and fast-paced workplace commencing immediately. This is a part time role working 2-3 days per week.
The successful candidate will:
- Have a positive, can-do attitude
- Be self-motivated and a good problem solver
- Work well both autonomously and in a team environment
- Be a tidy worker, punctual and reliable
- Be adaptable and able work on a variety of tasks
Reporting to the studio management team, key tasks for this role include:
- Supporting the print team with post-print processes
- Collating and packing wholesale orders
- Picking, packing and shipping online orders
- Liaising with team members to solve customer issues
- Supporting the team with projects as required including seasonal sales, photo shoots, trade shows and wholesale events
- Daily activities that help achieve a clean and safe workplace
If you would like to join our team, please email your resume to lee@bonnieandneil.com.au. Please note that only successful applicants will be contacted.