Promotional Terms & Conditions

Review Guidelines

Please follow the below guidelines so that we can publish your review:

• Keep your review focused on the product
• Avoid writing about customer service - please contact us directly at studio@bonnieandneil.com.au if you have issues requiring immediate attention.
  
• Do not include personally identifiable information e.g. your full names

Promotions

Occasionally, we may run giveaways and promotions as part of our marketing activities. Here you will find terms and conditions for any current competitions or promotions that are running.

Zodiac Cushion Giveaway — Terms & Conditions

1. Competition Period
Each Zodiac Cushion Giveaway runs for 7 days from the date the competition post is published on TikTok, unless otherwise stated.

2. Eligibility
Entry is open to Australian residents aged 18 years or over.

3. How to Enter
To enter, participants must:
• Follow @bonnieandneil on TikTok
• Comment their star sign on the competition post
Entries must be submitted during the competition period to be valid. Participants may enter multiple times by commenting more than once, provided each comment is unique.

4. Prize
The winner will receive:
• 1 x Bonnie & Neil Zodiac Cushion corresponding to their star sign
The prize is not transferable, exchangeable or redeemable for cash.

5. Winner Selection & Notification
The winner will be selected at random from all valid entries.
The winner will be notified by a reply to their comment and a DM on TikTok within 2 days of the competition closing date.
The winner must respond to the direct message within 5 days to claim their prize.
If the winner does not respond within this time, a new winner may be selected.

6. Delivery
The prize will be delivered to an Australian address provided by the winner.
Bonnie & Neil is not responsible for any incorrect or incomplete delivery information provided.

7. General Conditions
Bonnie & Neil reserves the right to:
• Verify the validity of entries
• Disqualify any entrant who tampers with the entry process
• Cancel, modify or suspend the competition if necessary

8. Social Media Disclaimer
This promotion is in no way sponsored, endorsed or administered by, or associated with TikTok or Instagram.

9. Privacy
Any personal information collected will be used solely for the purpose of administering the competition and will not be shared with third parties.

10. Contact
For any questions regarding this competition, please contact Bonnie & Neil at marketing@bonnieandneil.com.au

Free Gift Wrapping - December 2025

1. This promotion is available on selected styles purchased through our online store during the promotional period. Eligible products can be found in: https://bonnieandneil.com.au/collections/the-gifting-edit and are labelled with "Free Gift Wrap".
2. All eligible items will be gift wrapped individually in our Festive Foliage wrapping paper and green ribbon. Wrapping is included at no extra cost and is applied automatically at checkout.
3. The offer is valid from Sunday 14th December until Monday 15th December, or while stocks last.
4. In the event that wrapping supplies run out, an alternative wrapping of equivalent presentation may be provided.

Napkins Gift With Purchase Promotion - December 2025

Eligibility

• Customers who spend $300 AUD or more in a single transaction will receive one set of 4 Poinsettia Napkins valued at $95 AUD.
• Offer valid for online purchases made from 11-12 December 2025 while stocks last.

General

• The napkins will automatically add to cart once the spend threshold is reached, subject to availability.
• If the Poinsettia Napkins are unavailable at time of fulfilment, a substitution may be made at our discretion.
• Limit of one gift (1 x set of 4 napkins) per eligible order.
• Offer can't be applied to past orders.
• Offer can't be redeemed for cash or credit.
• Offer cannot be used in conjunction with any other offer.
• If your order is partially or fully returned, the gift must also be returned or its value will be deducted from the refund.

Win your Christmas table

1. Promoter: Bonnie and Neil. This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram.
   
2. How to Enter:
   - Follow @bonnieandneil on Instagram.
   - Tag three friends in the comments of the giveaway post.
   - Each comment tagging three friends counts as one entry. Entrants may submit multiple entries.
3. Eligibility:
   Open to Australian & New Zealand residents only. Employees of Bonnie and Neil and their immediate families are not eligible to enter.
   Promotion Period:
   
4. Entries open upon the giveaway post going live and close at 11:59pm AEDT on Monday 8th December 2025. Entries submitted after this time will not be accepted.
   
5. Winner Selection & Notification:
   - One winner will be chosen at random and contacted via Instagram Direct Message from the official @bonnieandneil account.
   - The winner must respond within 72 hours to claim their prize. If no response is received, a new winner may be selected.
   
6. Prize:
   1 x Azalea Linen Medium Tablecloth valued at $249
   1 x Set of Bold Stripe Sorbet Napkins (4 pieces) valued at $95
   4 x Jardin Pink Round Plates valued at $156
   1 x Jardin Pink Oval Plate valued at $59
   1 x Set of Jardin Pink Bowls (3 pieces) valued at $59
   1 x Set of Enamel Pink Salad Servers (2 pieces) valued at $79
   1 x Set of Leaves Salad Servers (2 pieces) valued at $79
   2 x Sets of Waves Pink Goblets (4 pieces total) valued at $258
7. The prize is as stated in the giveaway post. The prize is not transferable or redeemable for cash.
8. General:
   By entering, participants agree to these Terms & Conditions.
9. The Promoter reserves the right to verify entries, disqualify inappropriate or incomplete entries, and amend or cancel the promotion if necessary.

WIN BACK YOUR ORDER | Get your order refunded, tonight only!

Bonnie will be refunding 1 order every hour from 5pm - 11pm on Saturday 29th November 2025. All customers who place an order on our website during the promotion period will automatically go into the draw. 6 winners will be chosen at random on Monday 1st December 2025 and will have their order amount refunded to their original payment method and be notified via email.

Offer ends 11pm 29th November 2025.

Black Friday 2025 - 20-30% Off Sitewide

*Prices as marked. Cannot be used in conjunction with any other offer. Limited time only. Excludes gift cards. Items purchased during our Black Friday sale are final sale and cannot be returned or exchanged unless faulty or damaged.